At Kronic, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used for the sole purpose of processing your orders and to provide a more personalised experience on our site. We have also implemented many security policies and conditions to help protect your confidential information to the point where the convenient of use of our web site is not compromised.
Payment ProcessingFor the purpose of further ensuring the security of sensitive data, we do not store customer credit card details on our database. All credit card payments are made via a real-time 128 Bit SSL Secure Credit Card Transaction process.
How Do We Use the Information We Collect?When you become a Kronic customer, we ask you to fill out a form that requests your name, delivery address, phone number and e-mail address. Kronic will NOT share data, period.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your information will be used for several security purposes, to ensure you are who you say you are and in fact you are a legitimate customer.
Spread The WordIf you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Kronic does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log FilesWhen you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.
Site SecurityKronic takes your personal information very seriously. All employees learn and must adhere to our security policies. Access to customer personal information is limited to the web site owner and the webmaster only. The information is ID and password protected and our Web security is reviewed on a monthly basis.
Correcting/Updating Your Personal InformationAfter becoming a Kronic customer you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID and password when prompted and clicking the 'Edit Information' button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account completely, please contact us.
CommunicationFrom time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to confirm your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from Kronic only.
SupplementationWe may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered correctly and efficiently.